Introduction

Welcome to Yohan Insulation Pty Ltd. These Terms and Conditions ("Terms") govern your use of our website and services. By accessing our website or engaging our services, you agree to comply with these Terms.

If you do not agree with any part of these Terms, please refrain from using our website or services. We reserve the right to modify these Terms at any time, and such modifications are effective immediately upon posting.

Definitions

For the purposes of these Terms:

• Company: Refers to Yohan Insulation Pty Ltd and its representatives.
• Services: Refers to all insulation services, consultations, and related work provided by the Company.
• User / Customer: Refers to any individual or entity using our website or engaging our services.
• Website: Refers to yohaninsulation.com.au and all associated pages and functionality.

Use of Services

You may use our website and services for lawful purposes only. You agree not to use our services:

• In any way that violates applicable laws or regulations.
• To send unsolicited or unauthorized advertising material.
• To impersonate or attempt to impersonate the Company or its employees.
• In any way that could damage, disable, or impair the website.

We reserve the right to terminate or suspend access to our services immediately, without prior notice, for conduct that violates these Terms.

Quotes & Pricing

All quotes provided are estimates only and may change. Final pricing may vary based on:

• On-site inspection findings.
• Specific property conditions or requirements.
• Changes in material costs or availability.
• Additional work requested by the customer.

Written confirmation of price changes will be provided before proceeding. Quotes are valid for 30 days unless otherwise specified.

Appointments & Cancellations

Appointments can be scheduled via our website, phone, or email. At least 24 hours' notice is required for cancellations or rescheduling.

Cancellations with less than 24 hours' notice may incur a fee. Emergency or extreme weather conditions may require rescheduling at no charge.

We make every effort to arrive within the scheduled window and will notify you if delays are expected.

Intellectual Property

Content on this website, including text, graphics, logos, images, and software, is the property of Yohan Insulation Pty Ltd and protected by Australian and international copyright laws.

You may not reproduce, distribute, modify, or create derivative works without express written permission. The Yohan Insulation name and logo are trademarks of our company.

Limitation of Liability

While we take all reasonable care in providing our services, Yohan Insulation Pty Ltd is not liable for indirect, incidental, special, or consequential damages arising from the use of our services or website.

Liability is limited to the direct cost of services provided. We maintain appropriate insurance coverage and comply with all relevant Australian standards.

Nothing in these Terms excludes liability for death, personal injury caused by negligence, fraud, or any liability that cannot be excluded under Australian law.

Privacy

Your privacy is important. Collection, use, and disclosure of personal information is governed by our Privacy Policy in accordance with the Privacy Act 1988 and Australian Privacy Principles.

By using our services, you consent to the collection and use of information as described in our Privacy Policy.

Governing Law

These Terms are governed by the laws of Australia. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of Australian courts.

If any provision is found unenforceable, the remaining provisions will continue to be valid and enforceable.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: